Pathfinder Luggage Limited Lifetime Warranty (Avenger Xlite, Presidential 3.0, Checkpoint Friendly Compubriefs)
Terms of Warranty
Each of our Pathfinder products is warranted by Paragon Luggage, Inc. (“Paragon”) against defects in workmanship and materials for the life of the product. All products have a useable life; wear and tear, damage or abuse shortens the lifespan of any product and is not covered under the Pathfinder Limited Warranty. Should there be a need for warranty repair please contact us at Pathfinder Luggage. (See contact info below) and we will instruct you as to how to get your product repaired in the most convenient manner.
Exclusions
All consequential or incidental damages are disclaimed. Paragon is not responsible for damage to contents, loss of use, loss of time or other consequential or incidental damages. Paragon is not responsible for normal wear and tear and/or damage caused by airlines, other carriers or misuse. Only defects in material and workmanship are covered by the Paragon warranty. All other conditions
are excluded.
To Obtain Warranty Repair
For repair under warranty contact us and we will instruct you as to how to get your product repaired in the most convenient manner.
PATHFINDER LUGGAGE
Attn: Repair Department
1111-A Bell Avenue
Tustin, CA 92780
USA
Additional Contact Information: www.pathfinderluggage.com and/or 1-714-258-8698
Be sure to include your correct return address, a daytime phone number, and FAX (if available). Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Damage due to accident, carrier handling, misuse and normal wear and tear is not covered by our warranty. Paragon will make non-warranty repairs for a reasonable charge after your approval of a cost estimate. For a cost estimate, send your item to Paragon, freight prepaid. Paragon will use original parts and materials (if available to repair it for a reasonable charge.)
Your satisfaction is of concern to us. In spite of our exacting, painstaking construction and use of the finest components, your Pathfinder product is not indestructible and does not last forever (and some materials naturally degrade over time). Over time and use, it will require refurbishment or wear out. Reasonable care and common sense must be used to avoid damage and to extend the useful life of your luggage.
Pathfinder Luggage will make every effort to use original parts but reserves the right to use non-original parts to repair your luggage. If your luggage is deemed non-repairable by our warranty repair department, Pathfinder also reserves the right to replace the damaged piece with another bag of equal or greater value when original replacement piece is not available.
IMPORTANT NOTE: Any common carrier (airplane, train, ship, or bus) is solely responsible for all damages to your luggage or property while in their possession. It is their obligation to provide for your repair, replacement or reimbursement. Be sure to examine your luggage carefully after every trip. If you luggage or property has been damaged, act immediately to file a claim with the carrier before leaving the terminal or you may forfeit your rights.